Frequently Asked Questions

Question 1

How do I know if therapy is right for me?

Accepted Answer

If you're experiencing stress, anxiety, relationship challenges, grief, or simply feel stuck, therapy can help. You don't need to be in crisis to benefit from counseling. Many people find therapy valuable for personal growth, clarity, and building resilience.

Question 2

What happens during the first session?

Accepted Answer

Your first session is a chance for us to get to know you. We'll discuss what brings you in, your goals, and your history. It's also an opportunity for you to ask questions and see if we're a good fit. There's no pressure — just a conversation.

Question 3

How long does therapy take?

Accepted Answer

The length of therapy varies by individual. Some clients reach their goals in 8–12 sessions; others benefit from longer-term support. We'll regularly review your progress together and adjust the plan as needed.

Question 4

How often will we meet?

Accepted Answer

Most clients begin with weekly sessions, then transition to bi-weekly or monthly as they progress. We'll work together to find a schedule that fits your needs and goals.

Question 5

Do you offer telehealth sessions?

Accepted Answer

Yes! We offer secure, HIPAA-compliant telehealth sessions for Texas residents. Telehealth is a convenient option if you prefer to meet from the comfort of your home or have a busy schedule.

Question 6

What is your cancellation policy?

Accepted Answer

We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. Please see our Policies page for full details.

Question 7

Do you accept insurance?

Accepted Answer

We accept several major insurance plans. Please visit our Insurance page for a current list of accepted providers. We also offer self-pay rates and can provide a superbill for out-of-network reimbursement.

Question 8

What are your session rates?

Accepted Answer

Session rates vary by service type and provider. Please visit our Rates page for a full fee schedule. We believe in transparent pricing and are happy to discuss options during your consultation.

Question 9

Do you offer a sliding scale?

Accepted Answer

We are committed to making counseling accessible. A limited number of sliding scale spots are available based on financial need. Please inquire during your initial consultation.

Question 10

Is everything I share confidential?

Accepted Answer

Yes. Confidentiality is a cornerstone of the therapeutic relationship. What you share stays between us, with limited exceptions required by law — such as imminent risk of harm to yourself or others, or mandated reporting of child/elder abuse.

Question 11

What if I'm in crisis?

Accepted Answer

If you are in immediate danger, please call 911 or go to your nearest emergency room. You can also call or text the 988 Suicide & Crisis Lifeline by dialing 988. For non-emergency concerns, contact our office and we will respond as quickly as possible.

Frequently Asked Questions

Getting Started

Sessions & Scheduling

Fees & Insurance

Confidentiality & Safety

Still Have Questions?